WB Games suspends sales of the PC version of Batman:Arkham Knight

By GamingNexus On 24 Jun, 2015 At 09:00 PM | Categorized As Gaming Industry News | With 0 Comment

Yesterday Nathan reported some issues with the PC version of Batman: Arkham Knight after finding a ton of issues when he first fired the game up.  While others have had no issues with the game after some minor tweaks it seems that the problems are wide-spread enough that WB Games has decides to pull the game from digital store shelves and encourage people to get a refund on the game.  Here’s the important points from this post on the games forums:

We want to apologize to those of you who are experiencing performance issues with Batman: Arkham Knight on PC. We take these issues very seriously and have therefore decided to suspend future game sales of the PC version while we work to address these issues to satisfy our quality standards.  We greatly value our customers and know that while there are a significant amount of players who are enjoying the game on PC, we want to do whatever we can to make the experience better for PC players overall.

Thank you to those players who have already given valuable feedback. We are continuously monitoring all threads posted in the Official Batman: Arkham Knight Community and Steam forums, as well as any issues logged with our Customer Support (support.wbgames.com). If you purchased your copy of the game and are not satisfied with your experience, then we ask for your patience while these issues are resolved. If desired, you can request a refund at help.steampowered.com (Steam refund policies can be found here: http://store.steampowered.com/steam_refunds) or the retail location where you purchased the game. 

The Batman: Arkham fans have continually supported the franchise to its current height of success, and we want to thank you for your patience as we work to deliver an updated version of Batman: Arkham Knight on PC so you can all enjoy the final chapter of the Batman: Arkham series as it was meant to be played. 

This is the first time I can remember a company pulling a game from the shelf due rather than suggesting users wait for an upcoming patch.  You do have to wonder why these issues weren’t caught before the game went on sale but it is nice to see a publisher step up and take the right action.  Hopefully they can fix the game correctly as every report I’ve seen on the console version of the game has been very positive.


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